In a highly competitive industry, it is of utmost importance to have efficient and competent employees. While some business owners are also aware of the relevance of having engaged and enthusiastic workforce, they are often limited when it comes to what options they have to improve the performance of employees and gear their businesses to the road to success.
Having said that, training and staff development are essential to ensure quality service is given to clients and employee performance is maintained in the highest standards. Here are some interesting ideas for staff development.
1. Offer In-House Trainings.
Even if your employees are already skilled, it is essential that they are continuously trained even about other areas of expertise in the office. Cross-training your employees not only give them added knowledge and skills. It also allows you to assess if they can be of help in another department. This will also give the, the chance to assess themselves if they want to try out a different type of job in the organization which they can excel in. These trainings can be done on a weekly or monthly basis depending on the schedule of the employees and the type of trainings that will be conducted. Whether your employees are in the entry levels or have been with the company for years, they need to get on-going support not only for them to have personal growth but also to make them key players and contributors to the success of the company.
2. Train Newly Hires.
Orienting new employees on how the operation goes and the nature of their jobs is important so they can easily adapt. However, it is also important to train them even on their first day on the job with the idea of considering their potential to become leaders and managers as they climb the corporate ladder. This will also boost their confidence and make them feel how the company is taking care of its employees. In the end, they will not only become more productive and efficient. They will also be loyal employees.
3. Be Open To Feedback From Employees.
It is also crucial to allow members of your staff to be able to communicate with you and with each other. Let them give feedback and recommendations on trainings they have taken. Aside from evaluation tests and assessments, give them the opportunity to be direct and straightforward on how they feel about the trainings and discuss about it. This way, management can make adjustments to make the training sessions more informative and interesting. Moreover, it will be better if feedback will be in a form of discussion and not written reports which can be added stress to the employees as well as additional paperwork.
4. Offer Leadership Trainings.
When it comes to performing members of the team who have leadership potentials, it is not surprising that these employees are looking for a bright future in the company. This is where leadership and management trainings come to play. You can invest in a training program that can improve the leadership skills of deserving employees. They will become more focused with their jobs and will be more dedicated to it which is a good sign that they can stay with the organization for a long time.
5. Check Out Training Programs.
There are several training programs that are available and there are also training providers that offer custom-tailored trainings. The latter is more advisable especially if you want specific topics to be discussed and skills to be learned. By investing in trainings for your employees, you can create more competent and productive members of your team and have leverage over competitors.
6. Encourage Your Employees To Take Certifications And Continuing Education.
With the hectic schedule at the office, it can be a challenge for employees to maintain and acquire professional titles or certifications. However, these achievements can be a win-win situation for them and the company. This is why it will help to give them the chance to spend time on continuing education.
7. Offer Financial Help For The Tuition.
Another reason why most professionals or employees put off getting certifications and continuing education is because they do not want to spend or they do not have enough money to pay for the costs. As a manager or employer, you can do something about this buy offering to pay a fraction of the fees or perhaps pay half of it to lessen the burden on your employees who want to achieve their professional status or maintain them. You can also offer flexible working hours so they can balance work, school and family.
8. Send Employees To Seminars And Pay For Webinars.
Nowadays, there are a myriad of conferences and webinars available for additional knowledge and skills in certain professions, SEO, for instance. These can be helpful for your employees but they are taken aback because of the extra expense. You can choose deserving team members and send them to seminars and sign them up for professional organization memberships and webinars so they can apply what they will learn on their work and even share the knowledge with colleagues.
9. Give Them Resource Materials.
Another inexpensive way for staff development is creating a library at the office. Maybe there is a free room in the office that can be converted into one, complete with all kinds of books, from leadership to certification exam reviewers. This can also be a place for them to relax and take a break from work while brushing up on their knowledge.
10. Invite Speakers.
There are financial gurus and business leaders who motivate your employees and are able to introduce to them fresh ideas as well as inspire them on how to maintain life and work. You can invite at least one speaker in every few months to influence and motivate your employees to become more productive and driven.
11. Have On-Going Career Assessment And Offer Mentoring Programs.
It is equally important to give your employees the opportunity to evaluate their goals and performance since this might be the time for them to go another step further. Maybe they can discover that they can work better in a different department. Also, select team leaders who can mentor and lead new employees or junior members of your team so they can learn more about how to seamlessly do their work. This will also improve communication skills within the organization.
For a business to have an edge over its competitors, it should create a productive and skilled workforce. By applying these ideas of staff development, you, as an employer, can achieve this goal.